Billing Terms and Conditions

Billing Terms and Conditions

Effective Date: April 5, 2025

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Power Chair Pro ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By purchasing our products, you agree to be bound by these Terms.

2. Payment Terms

2.1 Pricing

  • Prices: Listed in USD and subject to change without notice.

  • Taxes and Fees: Exclusive of applicable taxes (e.g., sales tax) unless specified.

2.2 Payment Methods
We accept:

  • Credit/Debit Cards: Visa, MasterCard, American Express. Discover.

  • PayPal.

  • ACH/Wire Transfers (for bulk/wholesale orders).

2.3 Payment Due Date

  • One-Time Purchases: Payment is due at checkout.

  • Subscription Services: Not applicable (customize if offering payment plans).

3. Invoicing

  • Invoice Issuance: Sent via email immediately after purchase.

  • Customer Responsibility: Ensure billing information is accurate.

4. Late Payments

4.1 Interest on Late Payments

  • Late Fee: 1.5% monthly interest (or maximum allowed by Connecticut law) on overdue balances.
    4.2 Suspension of Services

  • Service Suspension: Orders may be canceled if payment fails.

5. Disputed Charges

  • Notification Period: Disputes must be submitted in writing within 7 days of invoice date.

  • Contact: Email support@powerchairpro.com with invoice details.

6. Refunds and Credits

  • Policy Reference: See our Refund Policy.

  • Processing Time: Refunds issued within 14 days to the original payment method.

7. Taxes

  • Customer Responsibility: Sales tax applied per Connecticut state law.

  • Tax Exemption: Provide valid exemption certificate at checkout.

8. Billing Errors

  • Corrections: Errors will be resolved within 5 business days.

9. Subscription and Recurring Payments

Not applicable (customize if offering payment plans).

10. Payment Security

  • Data Protection: PCI-compliant encryption via Stripe/PayPal.

  • SSL Encryption: All transactions secured with 256-bit SSL.

11. Changes to Billing Terms

  • Modifications: Posted at powerchairpro.com/billing-terms.

12. Limitation of Liability

  • Maximum Liability: Limited to the amount paid for the product(s) in question.

13. Governing Law

  • Jurisdiction: Governed by Connecticut law.

  • Venue: Disputes resolved in Hartford County, CT.

14. Contact Information

Power Chair Pro
📞 Phone: 888-450-7779
✉ Email: billing@powerchairpro.com
🏢 Address: 2389 Main Street, STE 100, Glastonbury, CT 06033, USA

15. Entire Agreement

These Terms, along with our Terms of Service and Privacy Policy, constitute the full agreement.

Acknowledgment
By purchasing, you agree to these Billing Terms.